Operational Manager Job Opportunity

Job title:  Operational Manager

SAMS has an exciting opportunity for an Operational Manager to enhance the smooth and effective running of the synagogue. The successful candidate will have a proven track record of leading and managing teams and will work closely with the board of trustees.  They will be responsible for developing, coordinating and facilitating a wide variety of synagogue activities to support the aims and goals of the community.

Hours: 0.6 FTE (flexible, but will include some evenings and weekends)
Salary: £30,000 – £35,000 pro rata per annum (commensurate with experience)

Applications to be submitted by full CV and cover letter to Niki Freedman by Friday 8th March 2019.

(2-year fixed term contract, 3 days a week)


Responsible to:  Chair and/or Co-Chairs of the Synagogue

Main purpose of job:  To enable the smooth, effective running of the synagogue by:

  • Managing and leading the synagogue’s staff and office to deliver the operational strategy as directed by the Trustee Board.
  • Providing operational support to enable the smooth running of the synagogue.
  • Working with the Rabbi to support religious, educational and community programming events.
  • Maintaining financial discipline.
  • Attendance at Trustee meetings to give regular reports and updates.


  • Support Rabbi in operational activities
  • Provide a supportive environment for staff, trustees, volunteers and the wider community
  • Day to day management and support of the synagogue office and staff
  • In liaison with the Events and Activities Coordinator oversee all events arranged for the community
  • In liaison with the Administrator oversee the membership function and systems
  • In liaison with the Buildings Manager, provide proactive day to day management of premises, building projects/maintenance works to ensure premises are maintained in line with agreed health and safety standards and to provide a welcoming environment for the community
  • Oversee the IT support team
  • Develop, implement and maintain procedures and policies to ensure the smooth running of SAMS (this will include but is not limited to health and safety, fire safety, risk assessments and security)
  • Develop and maintain job descriptions and contracts and recruit staff as required
  • Approve time sheets
  • Hold appraisals and regular reviews of staff
  • Approve the synagogue’s weekly email and all printed communications
  • Manage complaints
  • Facilitate the development of an intranet for the community
  • Be at the centre of operations at SAMS
  • Other tasks that fall within the realm of the job’s purpose


Person Specification:


  • Experience of leadership and managing a team
  • Experience of organising events and working with volunteers
  • Ability to motivate and work with other staff/members and to recruit/find and work alongside volunteers
  • Approachable and self-motivated
  • Ability to delegate
  • Strong IT skills (including Word, Excel, Outlook and PowerPoint) and a clear understanding and experience of using the Internet and social networking sites
  • Excellent organisational and communication skills
  • Outstanding inter-personal skills, including a positive ‘can-do’ attitude, warm telephone manner, and a patient and calm approach
  • Ability to work under pressure; a competent multi-tasker with a strong attention to detail
  • Ability to prioritise
  • Be prepared to undertake a wide range of tasks, a willingness to be flexible in approach to work, and an ability to work as an integral part of the team.
  • Ability to analyse and present complex information in a clear, relevant and interesting way
  • Excellent understanding of the need to respect confidentiality in accordance with GDPR
  • Enthusiasm and creativity


  • A wider knowledge and understanding of the UK Jewish community, its calendar and traditions
  • Good knowledge of the various Jewish life cycle stages
  • Understanding of MasortiJudaism

Please note:  This job description and person specification is not prescriptive; it merely outlines the key tasks and responsibilities of the post.